Payment Terms & Cancellation Policy

Payment Terms

Deposit. A 25% deposit is required to secure your place. The deposit is non-refundable.

Balance. The remaining balance is due 8 weeks (56 days) before your arrival date. If you book within 8 weeks of arrival, the full amount is due when you book.

Late payment. If the balance has not been received by the due date, we may release your place to another guest, and your deposit will not be refunded.

How to pay. You can pay by bank transfer, debit card or credit card. We accept American Express.

Currency. Stays at Yeotown Devon are priced and paid in pounds sterling (£). Stays at Yeotown Madeira are priced and paid in euros (€).

Cancellation Policy

Please read the following Cancellation Policy carefully, which includes Additional Therapy Cancellation policy:

In the event of cancellation please note that no refunds, credit or transfers will be given for no-shows, early departures, unused days, travel delays, Mother Nature and Force Majeure. Should you need to cancel before the programme begins you may transfer your place to a third party. The Yeotown Realignment runs weekly with limited spaces available and regularly runs at full capacity. Due to the nature of the programme being a 5-day experience, should you cancel last minute, it is difficult to fill the space due to guests’ schedule restraints. We therefore strongly advise you purchase holiday insurance in case of cancellation on your part. In the unfortunate instance you need to cancel we can provide your insurer with a letter & booking details.

A non-refundable deposit of 25% is required to secure your space, with the remaining balance due eight weeks before your arrival. The deposit is not refundable under any circumstances. You may pay by bank transfer, debit card or credit card, and we accept American Express.

If you cancel 60 days or more before your arrival date, any balance you have already paid will be refunded, less your non-refundable 25% deposit.

If you cancel between 59 and 30 days before your arrival date, no refund will be given. Instead, you may move your booking to another date once, for an admin fee of £150 (€150 for Madeira), provided the new date is within 12 months of your original arrival date. If you cancel within 30 days of your arrival date, no refund or date change is possible. At any point before your arrival, you may transfer your place, including your deposit, to a third party at no cost. We must be notified immediately and the third party must fill out and sign the required application form. These terms apply to all bookings made from 3 October 2026.

Should the programme be cancelled by us, everything you have paid, including your deposit, will be refunded in full. In regards to any additional therapies you have selected above: Should you wish to cancel your additional therapies more than 1 week prior to your programme start date you will receive a full refund. Should you wish to cancel more than 48 hours prior to your programme start date you will forfeit 50% of the cost. Should you wish to cancel less than 48 hours prior to your programme start date you will forfeit 100% of the cost. Any additional therapies that are booked will take place instead of a scheduled activity.

I declare that I am in good health and feel confident in my ability to participate safely in the Yeotown Realignment, I also confirm I am able to hike 10km.

I have read, understand, and agree to the contents of the Informed Consent Agreement in its entirety. INFORMED CONSENT: I declare that I intend to engage in physical activity while at Yeotown and I understand that each person (myself included) has a different capacity for participating in such activities. I am aware that all activities offered are voluntary and self-directed in nature. I assume full responsibility, during and after my participation, for my choices to use or apply, at my own risk, any portion of the information or instruction I receive during my programme. I understand that part of the risk involved in undertaking any activity is relative to my own state of fitness or health and to the awareness, care, and skill with which I conduct myself in that activity. I acknowledge that my choice to participate in a Yeotown Realignment brings with it my assumption of risk. I recognise that by participating in a Yeotown Realignment, I may experience potential health risks including, but not limited to, as light- headedness, fainting, abnormal blood pressure, chest discomfort, leg cramps, bodily injury, nausea, and even the possibility of life-threatening emergency. I assume wilfully those risks listed above. I acknowledge my obligation to immediately inform the nearest member of staff of any pain, discomfort, fatigue, or any other symptoms that I may suffer during and immediately after my participation. I understand that I may stop or delay my participation in any activity if I so desire and I may also be requested to stop and rest by a supervising employee who observes any symptoms or distress or abnormal response. I accept the fact that the skills and competencies of some employees and/or volunteers will vary according to their training and experience and that no claim is made to offer assessment or treatment of any mental or physical disease or condition by those who are not duly licensed, certified, or registered and herein employed to provide such professional services. I accept that Yeotown will carefully and sensitively share necessary personal information of mine within their staff team. This is to ensure that I am kept safe and that I receive the utmost care, and personal attention, throughout my stay (we will not share your information with third parties and we will not share it unnecessarily).